1.when you order a downloadable product..pay with paypal and paypal confirms payment has been made......how long do you feel is a reasonable amt. of time to wait for the download to be available?
2. how many emails do you think you should have to send before you get a reply?
3. how many "contact us" forms do you think you need to fill out before getting a reply?
1.......it's been 5 days!
2.......at least 4
3.......at least 3
thats what I've done.
is it okay that i am getting pissed off?
have not ordered from this "person" for some time, but the have brought back some images that I loved,in digital format..don't have to have the sheets mailed!
i have sent my last communication ...i think i'm being nice when i gave her 48 hours to respond.
no response...i will contact paypal.
then,i will share the name of the person/store/company with all of you ..as poor customer service is not ok!
there is even a phone number to call...called it..got an answer,asked for the person and said "Is M------ there, I'm calling about an order I placed on the 1st of April that I haven't received"..i was told "yes,hold on" ..then my call was disconnected.aaarrggghhh!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
hope everyone is having a great weekend!!!
